Refund policy

What’s your return/exchange/refund policy?

We strive to provide our customers with the highest quality and freshest cookies possible. Due to the perishable nature of our products, we do not offer returns, exchanges, or refunds, however, we are committed to addressing any valid concerns regarding the quality or errors related to your order. Notifying our team as soon as possible will help in resolving your concerns in a timely manner.  

Please contact our cookies on demand team at sweetmaddies@cookiesondemand.com for any further assistance or inquiries.